Shipping policy
Shipping Policy
Last updated: August 18, 2026
At MiniBiker, we are committed to processing and delivering your order as quickly and reliably as possible. This Shipping Policy explains how your order is processed, shipped, and delivered.
Order Processing Time
All orders are processed within 3 business days after your order is successfully placed and payment has been confirmed.
Orders are not processed or shipped on weekends or holidays. Processing times may be slightly longer during periods of high order volume, holidays, or other circumstances beyond our reasonable control.
Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information when available.
Shipping Time
Our standard estimated transit time is approximately 7 business days after the order has been processed and shipped.
Therefore, the typical total estimated delivery time is:
3 business days for processing + approximately 7 business days for shipping = approximately 10 business days total.
These are estimates and not guaranteed delivery dates.
Worldwide Shipping
We currently offer shipping to customers worldwide, subject to carrier availability and applicable destination restrictions.
International shipments may be subject to customs clearance procedures, which can occasionally cause additional delays.
Tracking Information
Once your order has been shipped, we will provide tracking information when tracking is available from the shipping carrier.
Please allow some time for the tracking information to become active after the package has been shipped.
If your tracking information has not updated for an extended period, please contact us at:
Shipping Delays
While we work to meet the estimated processing and shipping times stated above, delivery times may occasionally be affected by circumstances outside our reasonable control, including carrier delays, customs processing, weather conditions, holidays, transportation disruptions, or other unforeseen events.
If we become aware that your order cannot be shipped within the applicable promised timeframe, we will notify you as soon as reasonably possible and provide information regarding the expected delay and available options.
Nothing in this Shipping Policy is intended to limit any rights or remedies that you may have under applicable law.
Incorrect or Incomplete Shipping Information
Customers are responsible for providing a complete and accurate shipping address at checkout.
If an order is returned to us because the shipping address provided by the customer was incorrect or incomplete, please contact us at minibiker@use.startmail.com so we can determine the available options.
Additional shipping charges may apply if the order needs to be reshipped due to incorrect or incomplete information provided by the customer.
Lost, Stolen, or Damaged Packages
If your package appears to have been lost, stolen, or damaged during transit, please contact us at minibiker@use.startmail.com as soon as possible.
For damaged packages, please provide photographs of the package and the product so that we can evaluate the issue and determine the appropriate resolution.
Customs, Duties, and Taxes
For international orders, the destination country may impose customs duties, import taxes, VAT, or other fees.
Unless otherwise stated at checkout, these charges are not included in the product price or shipping charge and may be the responsibility of the customer.
Customs procedures and fees vary by country and are outside of our control.
Order Cancellation
If you need to cancel an order, please contact us as soon as possible at minibiker@use.startmail.com.
Because orders may enter processing shortly after being placed, we cannot guarantee that a cancellation request will be possible after processing or shipment has begun.
If an order has already been shipped, the cancellation may instead need to be handled according to our Return and Refund Policy.
Contact Us
If you have any questions about your order or our Shipping Policy, please contact us:
Email: minibiker@use.startmail.com
We will be happy to assist you with your order and shipping questions.
Important: Estimated shipping and delivery times are provided in good faith and are not guaranteed unless expressly stated otherwise. Nothing in this policy excludes or limits any consumer rights that cannot legally be excluded or limited under applicable law.