Shipping policy

Free Worldwide Shipping

We ship to customers all over the world, and every order ships for free. There are no hidden fees at checkout.

Processing time
Orders are processed within 1–3 business days (Monday to Friday, excluding holidays). You'll receive a confirmation email when your order is placed, and a second email with your tracking number once it ships.

Delivery time
After your order ships, delivery usually takes 4–8 business days, depending on your country and city. Some remote areas may take a few extra days.

Total estimated time from order to delivery: 5–11 business days.

Tracking your order
You'll receive a tracking number by email as soon as your order ships. Tracking updates can take 24–48 hours to appear after shipping.

Customs and import duties
Orders shipped outside the United States may be subject to import duties, taxes or customs fees charged by the destination country. These charges are set by your local customs office, are not included in our prices, and are the responsibility of the customer. We have no control over them and can't predict their amount, so we recommend checking with your local customs office if you're unsure.

Delays
During peak seasons such as the holidays, or when a package is held at customs, deliveries may take longer. If your order hasn't arrived within 15 business days of shipping, email us and we'll help you right away.

Lost packages
If your tracking shows no progress for more than 10 business days, or your package is lost, contact us at minibiker1@use.startmail.com and we'll send a replacement or give you a full refund.

Wrong address
Please double-check your shipping address at checkout. If you notice a mistake, email us before your order ships and we'll fix it. We can't be responsible for orders delivered to an incorrect address provided by the customer.

Questions?
Contact us anytime at minibiker1@use.startmail.com.